Shipping policy
Shipping Policy for www.freshmilloils.com
1. Introduction
At www.freshmilloils.com, we are committed to delivering your orders promptly and ensuring that they reach you in perfect condition. This Shipping Policy outlines the terms and conditions under which products purchased from our website are shipped to our customers.
2. Dispatch Time
All products will be dispatched within 48 hours from the date of ordering. However, if there are national holidays or other mandatory holidays in between, dispatch might get postponed. Should there be any delays beyond this timeframe, customers will be informed about the reason for the delay and the expected dispatch date.
3. Packaging
All products from www.freshmilloils.com are packed in protective boxes to ensure they reach you without damages. We take extra care in safeguarding the products against potential hazards during transit.
4. Delivery Delays
While we endeavor to ensure timely dispatch of your order, the delivery time depends on the efficiency of the courier service. www.freshmilloils.com is not responsible for any delays caused by courier companies. We suggest you track your order with the provided tracking number for timely updates.
5. Returned Shipments
In the event that a product is returned to us due to issues related to delivery or address discrepancies, we will attempt to resend the product after verifying the address and phone number provided by the customer.
6. Cash on Delivery (COD)
We offer COD as a mode of payment for our customers. However, www.freshmilloils.com reserves the right to withhold the dispatch of COD orders if we suspect the authenticity of the order. This is to safeguard our interests and ensure genuine transactions.
7. Cancellations and Changes
If you need to cancel or change your order, please contact our customer service team immediately. Once the order is dispatched, changes or cancellations might not be possible.
8. Customer Communication
Transparency is key to our operations. In the rare event of unforeseen delays, we will keep you informed. Our customer service team is always available to answer any questions or concerns you might have about your order's shipment.
9. Policy Modifications
www.freshmilloils.com reserves the right to modify this Shipping Policy at any time without prior notice. We recommend that customers review our Shipping Policy periodically to stay informed about our latest shipping practices.
For any further queries or clarifications regarding our shipping procedures, please feel free to contact our customer service team. We are here to assist you and ensure a seamless shopping experience.
Thank you for choosing www.freshmilloils.com.